Overview

Business communications refers to the exchange of information within an organization or between organizations, clients, and stakeholders. It encompasses written, verbal, and non-verbal communication methods that ensure effective interaction, decision-making, and problem-solving. Strong business communication skills are crucial for success in any organization, as they enhance collaboration, improve productivity, and build positive relationships.

What You’ll Learn

In a course or study of the business communication you will learn:

  • Effective Communication Skills:
  • Business Writing:
  • Presentation Skills:
  • Interpersonal Communication:
  • Non-Verbal Communication
  • Cross-Cultural Communication:

Job Opportunities:

  • Public Relations Specialist: Managing a company’s image and media relations, creating press releases, and maintaining relationships with journalists.
  • Corporate Communications Manager: Overseeing internal and external communications to maintain a consistent brand voice.
  • Marketing Communications Manager: Developing marketing materials and campaigns that communicate brand messages to target audiences.
  • Content Writer/Editor: Writing and editing business documents, blogs, and marketing content to align with organizational goals.
  • Human Resources Specialist: Facilitating internal communication, employee relations, and ensuring alignment of organizational culture.
  • Sales Representative: Using communication skills to persuade and inform clients about products and services, building relationships.
  • Social Media Manager: Managing social media channels to engage with customers and build the brand’s online presence.

Chapters

A typical textbook or course structure for principles of management might include the following chapters:

  1. Introduction to Business Communication
  2. Communication Channels and Tools:
  3. Writing Professional Documents:
  4. Oral Communication Skills:
  5. Interpersonal and Team Communication
  6. Non-Verbal and Cross-Cultural Communication:
  7. Crisis Communication:
  8. Digital Communication
Students are required to complete 39 hours of in-class training.
Subject/Module Outline For Each Subject In the Program

39 hours
Remaining Hours (Total Program Instruction Hours minus Total Instruction Hours Entered. Will be populated as Subject Instruction Hours are entered below):
0.00

Program Summary

This table will display a summary of total instructional hours, delivery format and percentage weight for every Type of Learning entered in the List of Subjects. The ministry, career college and any subject or education assessors may refer to this section for a general understanding of the components of the program.

Type of Learning Total Instruction Hours Delivery Format % Weight
Theory 20.00 On-Line 58.67%
Practical 19.00 On-Line 41.33%
Total Type of Learning 39.00
Total Program Hours 39.00 100.00%

$CAD

Details

Certification

39 Hours

Updated: 03/01/2025

Prerequisites

If you attended a post-secondary institution after high school, we need both your high school transcript and your post-secondary transcript.

  • Entry into many of our programs is competitive and your post-secondary marks can strengthen your application.
  • If you did not graduate from high school and have a GED, send us a copy.
  • Even if you graduated a while ago, we still need your high school transcript.
  • If you cannot obtain it, let us know and we can discuss your options. 
  • If you studied at college or university, you must submit your post-secondary transcript AND
    your high-school transcript. This may strengthen your application.
  • Basic understanding of machine learning concepts.
  • Familiarity with Python programming and libraries like TensorFlow or PyTorch.
  • Understanding of neural networks and deep learning fundamentals.

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